Since Advance first opened its doors in 1964, providing outstanding service to our customers has always been our number one priority!

Advance is not just a job. Advance is our life. We love what we do. It is what defines us. “We Live and Breathe This Stuff” is not just the tagline for our commercials; it is our culture.

Our customers know they can rely upon us whenever and wherever they need us. They feel comfortable recommending us, knowing we will serve their friends, business and professional associates as we have served them. Our customers tell us that Advance’s service sets the standards by which they can judge other organizations.

I invite you to come into our office to see first-hand, not just the systems, but to meet the people who are responsible for the caring service that prompted the many letters from customers that line our walls. These letters describe how Advance service solved their problems, even after-hours emergencies, with a positive attitude and outstanding performance.

Every organization says they are wonderful before the sale. It is what happens after the sale that differentiates Advance from the rest. We will be there when you need us…after hours, weekends, and holidays, too…this means 24/7, 365 days a year (on leap years – 366 days). We never outsource Advance service!

Your equipment will perform in an outstanding manner, our service will be outstanding, and your relationship with Advance will be outstanding–on this you have my personal pledge!

You have my word! You have my commitment! You may have my home phone number!

Sincerely,

Alan